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Frequently Asked Questions

All authorized returns are subject to a thirty percent (30%) restocking fee, which shall be deducted from any refund issued. Original delivery and assembly charges are non-refundable. Should return pickup be required, additional fees shall apply. Custom orders, clearance merchandise, and items designated as final sale are not eligible for return or exchange. Delivery dates and times are estimates only and may be affected by weather, transit delays, or other events beyond our control. If a customer has any issues regarding the purchase of their items, we ask that they contact us within 3 business days.

"Where Value Meets Community"

Furniture One & Mattress is more than a furniture store, we’re a community-driven business. At Furniture One & Mattress, we don’t just sell furniture, we help families create spaces where memories are made. Whether you’re furnishing your first home, upgrading a single room, or redesigning your entire space, our team is here to guide you every step of the way.

Reviews From Real Customers

Adrian Hagemeister

Great experience. Went shopping for motorized recliner. Within 20 minutes of purchase my chair was sitting in my living room ready to use. Would definitely go back for any other furniture purchases

Raquel Santos

We just finish buying a recliner sofa and the guy with the bad achilles (inside joke) helped us out . Very professional and hilarious. Everything was nicely set up and they know what they do! Thanks Mike !

Tabbatha Rose

Awesome experience buying our amazing recliner with surround sound built in
Great employees and a perfect shopping experience

Donna F

I bought my new sofa in May. Furniture One delivered it 2 weeks later. I was very pleased with the customer service in the store and with the professionalism of the delivery team. I will certainly return when I’m ready to buy additional furniture.